Ask The Consultant: Your Top Customer Service Questions Answered

People hit me with questions on customer support at the unlikeliest times. The other morning, a few men sidled up ...

Why An Emoji Is Worth A Thousand Words In Customer Service

As customer support has moved rapidly towards virtual channels in the region of the phone, customers are using more than ...

Customer carrier: key differentiators

In today’s hyper-aggressive retail food environment, suppliers must provide their retail partners with outstanding merchandise. But often, that’s no longer ...

Start Small to Succeed With Proactive Customer Service

We stay within the age of the customer. Customers have more access to facts about products and services than ever ...

Customer service: the analytics advantage

Data is a huge purpose. Verde Farms is capable of keeping its clients happy. The business enterprise breaks down sales ...

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