ServiceTitan, the arena’s leading all-in-one software for domestic provider agencies, unveiled two new merchandise yesterday with the release of ServiceTitan Marketing Pro and ServiceTitan Phones Pro at its annual person convention, Pantheon.
ServiceTitan Marketing Pro and ServiceTitan Phones Pro are two new upload-on products that ServiceTitan believes will take domestic services corporations to the following level. ServiceTitan Marketing Pro allows organizations on ServiceTitan leverage all the owner of a house and client statistics they have got inner of ServiceTitan with a purpose to supply hyper-centred and personalized marketing campaigns. ServiceTitan Phones Pro allows organizations on ServiceTitan reimagine the complete phones and contact booking enjoy so that it will enhance carrier performance and optimize every unmarried client interaction.
“Our clients have been capable of supply amazing property owner experiences and grow their organizations with ServiceTitan, however many have the choice to reach even more heights, and riding patron loyalty thru frictionless, hyper-personalised interactions will assist them in getting there,” said Vahe Kuzoyan, president and co-founding father of ServiceTitan. “Our Pro products help them do simply that, by using empowering home services groups to run their commercial enterprise like a seasoned at each a part of the consumer lifecycle, from smartphone call to price.”
ServiceTitan Marketing Pro has pre-constructed, curated email content material that has been tested by way of enterprise professionals so that end-to-quit electronic mail campaigns may be constructed out and automated in just mins. Real ROI is tracked at every segment of the homeowner lifecycle and consists of revenue attribution and email performance.
With its Audience Builder feature, ServiceTitan Marketing Pro can triangulate round any customer statistics in ServiceTitan — like unsold estimates, aging system, and expiring memberships — and deliver automatic, hyper-centred emails to owners. Email, call and activity performance data are combined to offer a complete marketing campaign performance. “Each Marketing Pro campaign that we’ve got carried out has generated as a minimum 10 times more sales than the cash we spent on advertising and marketing,” stated Tom Howard, president of Lee’s Air and an early adopter of ServiceTitan Marketing Pro.
ServiceTitan Phones Pro brings the entire telephones and reserving revel in proper into ServiceTitan, without the want for separate, disconnected equipment. The seamlessly incorporated telephones enjoy boosts CSR performance by eliminating the need for clicking any name bubbles or reclassifying calls. Other capabilities, along with superior reporting, actual-time transcription and sentiment analysis, permit users to have extra insight on house owner wishes.
ServiceTItan Marketing Pro and ServiceTitan Phones Pro collectively create the remaining digital toolbelt to decrease friction at each step of the client adventure. By replacing the traditional cellphone experience, ServiceTitan Phones Pro eliminates the want for landlines with embedded VoIP technology, taking into consideration real-time education equipment and actionable signals to significantly lessen purchaser preserve instances and boom booked jobs.
“Phones Pro saved us from bolting more than one separate merchandise collectively and gave us an incorporated gadget which has improved efficiency across the board,” stated Steve Stewart of Southern Comfort Mechanical, an early adopter of ServiceTitan Phones Pro.
“With those new Pro products, you truly don’t need to be a virtual marketer to a marketplace like a Pro, and you don’t want a separate telephone machine to ebook jobs like a Pro,” Kuzoyan stated.
