ServiceTitan, the arena’s leading all-in-one software for domestic provider agencies, unveiled two new merchandise yesterday with the release of ServiceTitan Marketing Pro and ServiceTitan Phones Pro at its annual person convention, Pantheon.
ServiceTitan Marketing Pro and ServiceTitan Phones Pro are two new upload-on products that ServiceTitan believes will take domestic services corporations to the following level. ServiceTitan Marketing Pro allows organizations on ServiceTitan to leverage all the owner-of-a-house and client statistics inside of ServiceTitan to supply hyper-centered and personalized marketing campaigns. ServiceTitan Phones Pro allows organizations on ServiceTitan to reimagine the complete phones and contact booking to enhance carrier performance and optimize every unmarried client interaction.
“Our clients have been capable of supplying amazing property owner experiences and growing their organizations with ServiceTitan. However, many have the choice to reach even more heights, and riding patron loyalty through frictionless, hyper-personalized interactions will assist them in getting there,” said Vahe Kuzoyan, president and co-founding father of ServiceTitan. “Our Pro products help them do that by empowering home services groups to run their commercial enterprise like a seasoned at each part of the consumer lifecycle, from smartphone call to price.”
ServiceTitan Marketing Pro has pre-constructed, curated email content material that has been tested by enterprise professionals so that end-to-quit electronic mail campaigns may be constructed and automated in just minutes. Real ROI is tracked at every segment of the homeowner lifecycle and consists of revenue attribution and email performance.
With its Audience Builder feature, ServiceTitan Marketing Pro can triangulate around any customer statistics in ServiceTitan — like unsold estimates, aging system, and expiring memberships — and deliver automatic, hyper-centered emails to owners. Email, call, and activity performance data are combined to offer a complete marketing campaign performance. “Each Marketing Pro campaign that we’ve got carried out has generated a minimum of ten times more sales than the cash we spent on advertising and marketing,” stated Tom Howard, president of Lee’s Air and an early adopter of ServiceTitan Marketing Pro.
ServiceTitan Phones Pro brings all telephones and reserving revel proper into ServiceTitan without wanting separate, disconnected equipment. The seamlessly incorporated telephones boost CSR performance by eliminating the need to click any name bubbles or reclassify calls. Other capabilities, along with superior reporting, actual-time transcription, and sentiment analysis, permit users to have extra insight into house owners’ wishes.
ServiceTItan Marketing Pro and ServiceTitan Phones Pro collectively create the remaining digital toolbelt to decrease friction at each step of the client adventure. By replacing the traditional cellphone experience, ServiceTitan Phones Pro eliminates the want for landlines with embedded VoIP technology, considering real-time education equipment and actionable signals to lessen purchaser preserve instances and boom-booked jobs significantly.
“Phones Pro saved us from bolting more than one separate merchandise collectively and gave us an incorporated gadget which has improved efficiency across the board,” stated Steve Stewart of Southern Comfort Mechanical, an early adopter of ServiceTitan Phones Pro.
“With those new Pro products, you truly don’t need to be a virtual marketer to a marketplace like a Pro, and you don’t want a separate telephone machine to ebook jobs like a Pro,” Kuzoyan stated.
