ServiceTitan Launches New Pro Products to Help Home Services Businesses Reach New Levels of Efficiency and Win More Business
Home offerings control software program provider broadcasts new ServiceTitan Marketing Pro, ServiceTitan Phones Pro products at Pantheon User Conference
ServiceTitan Marketing Pro and ServiceTitan Phones Pro are two new upload-on products that ServiceTitan believes will take domestic services organizations to the following degree. ServiceTitan Marketing Pro helps businesses on ServiceTitan leverage all of the owners of a house and patron records they have the interior of ServiceTitan with a view to delivering hyper-centered and personalized advertising campaigns. ServiceTitan Phones Pro helps agencies on ServiceTitan reimagine the whole telephones and get in touch with booking experience to be able to enhance provider efficiency and optimize every single customer interaction.
“Our clients had been able to deliver first-rate homeowner reviews and grow their businesses with ServiceTitan, but many have the desire to reach even greater heights, and riding patron loyalty through frictionless, hyper-personalized interactions will assist them to get there,” said Vahe Kuzoyan, president and co-founding father of ServiceTitan. “Our Pro merchandise help them do just that, through empowering home services corporations to run their business like a seasoned at each a part of the consumer lifecycle, from smartphone call to charge.”
ServiceTitan Marketing Pro has pre-built, curated e mail content material that has been examined by enterprise professionals so that stop-to-cease e mail campaigns may be constructed out and automated in just mins. Real ROI is tracked at each segment of the homeowner lifecycle and consists of revenue attribution and email overall performance. With its Audience Builder characteristic, ServiceTitan Marketing Pro can triangulate round any patron records in ServiceTitan — like unsold estimates, aging system, and expiring memberships — and supply automatic, hyper-focused emails to house owners. Email, name, and process overall performance facts are combined to offer a complete marketing campaign overall performance. “Each Marketing Pro marketing campaign that we’ve executed has generated at the least 10 times extra sales than the money we spent on advertising,” said Tom Howard, president of Lee’s Air and an early adopter of ServiceTitan Marketing Pro.
ServiceTitan Phones Pro brings the whole phones and booking experience proper into ServiceTitan, without the want for separate, disconnected gear. The seamlessly incorporated phones enjoy boosts CSR performance by way of putting off the want for clicking any name bubbles or reclassifying calls. Other capabilities which include superior reporting, real-time transcription, and sentiment evaluation permit users to have an extra perception of property owner desires.
ServiceTItan Marketing Pro and ServiceTitan Phones Pro collectively create the last digital toolbelt to decrease friction at every step of the purchase journey. By changing the traditional phone experience, ServiceTitan Phones Pro removes the need for landlines with embedded VoIP era, taking into consideration actual-time coaching tools and actionable signals to significantly lessen client hold times and boom booked jobs. “Phones Pro stored us from bolting together multiple separate merchandises and gave us an incorporated device which has improved efficiency throughout the board,” said Steve Stewart of Southern Comfort Mechanical, an early adopter of ServiceTitan Phones Pro.
“With those new Pro merchandise, you absolutely don’t want to be a virtual marketer to market like a Pro, and also you don’t want a separate cellphone machine to book jobs like a Pro,” Kuzoyan said.
ServiceTitan is a software agency built to accelerate the $400Bhome service area. ServiceTitan’s cease-to-quit software suite consists of CRM, wise dispatch, custom reporting, advertising, and marketing automation, a mobile answer for discipline techs, and accounting integrations with Sage Intacct and QuickBooks. ServiceTitan raised the biggest challenge spherical of a SaaS business enterprise inside the records of Southern California ($165 million Series D) led through Index Ventures, with participation from Dragoneer and T. Rowe Price and existing traders Battery Ventures, Bessemer Venture Partners and ICONIQ Capital. ServiceTitan brings a totally operational modern SaaS infrastructure to an enterprise historically underserved via software, making a direct and high-quality impact at the lives of hundreds of marketers and their extended groups. For greater facts about ServiceTitan,
